For Wildling Shoes Products
We, Wildling Shoes US, Inc., warrant only to the buyer who purchased our products in the United States (“you”), that for a period of one (1) year from the date when you receive the order (the “warranty period”) the products will be free from defects in material and workmanship.
This limited warranty does not cover any damage during shipment to you or caused thereafter by storage, improper use, failure to follow instructions for care or improper maintenance, modifications or repairs except by a person authorized by us in writing, normal wear and tear and causes or events beyond our reasonable control, such as accidents, abuse or acts by third parties.
To obtain warranty service, you must contact us before the end of the warranty period using our customer service chat or email our customer service at the email address listed at the bottom of this page. All warranty service requires our prior authorization (which will be confirmed electronically), and we will not accept merchandise shipped to us or provide warranty service without such prior authorization.
If the product is defective, we will in our discretion and at our cost repair or replace it. We may in our discretion approve a written quote for repair from your local shoe repair store and refund your out-of-pocket cost upon presentation of an invoice. Please contact us about this option. A repair or replacement does not extend the warranty period or start a new warranty period. We do not warrant any repair not performed by us.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY.
NO WRITTEN OR ORAL STATEMENT, ACT OR CONDUCT BY US, OUR EMPLOYEES, AGENTS OR SUPPLIERS WILL MODIFY OR ADD TO THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
UNDER NO CIRCUMSTANCES WILL OUR LIABLITY EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT YOU BOUGHT IN THE STORE OR WILL WE BE LIABLE FOR ANY LOSS OF USE, DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Any dispute regarding the interpretation of this limited warranty shall be resolved by binding consumer arbitration pursuant to our Terms of Sale.
If you have any question about this limited warranty or need warranty service, please contact us at:
Contact form and customer service chat
Post: Wildling Shoes US, Inc., 530 Divisadero St Unit 760, San Francisco CA 94117