Returns and complaints
Size exchange
The way your new Wildlings feel is the most important thing, so perhaps a different size is needed. Thankfully, you can easily exchange your shoes within the same size category (toddlers, kids, or adults).
Register your return using the button below and send the parcel back using the Wildling USPS label. We will ship the new parcel as soon as you have handed in the parcel. The price of the shoes will be added together, so there will be no costs for exchange.
Returns
Sometimes, somehow, something’s just not right. The shoes don’t appeal to you after all, or the size doesn’t feel right, or maybe you’ve accidentally ordered the wrong thing.
You can return your order to us for a refund within 30 days of receipt. Find instructions, conditions and answers to many questions in the FAQ & Contact.
Register your return using the following form:
Complaints
You like the shoes you’ve ordered, but you have a question about the quality or a small problem?
You can find out how to file a complaint or make an inquiry, as well as the most important issues related to your guarantee, warranty and return shipment costs in the FAQ & Contact.
Do you still have questions? The Wildling Shoes Customer Service is happy to help you via email with any issues about Wildling Shoes products and your order.
